Chandan Mitra

CoachPro (formerly Coaches' Coach) · Texas, USA (Remote)

• Own end-to-end product strategy and roadmap for a multi-product SaaS suite (Funnel Boss, Setter Boss, ProfitDriver) built natively on GoHighLevel - driving 25% growth in adoption among business coaches and consultants.
• Lead product operations across funnels, CRM automation, calendar configuration, and LMS delivery, translating usage data and customer feedback into a prioritized roadmap with engineering, sales, and leadership.
• Direct customer experience strategy across onboarding, training and support - resolving 90%+ of client issues within 24 hours and reducing churn by 15%.
• Partner with sales and marketing on funnel optimization and GTM messaging - lifting conversion rates by 20% and product satisfaction by 30%.

CoachPro / Coaches' Coach · Texas, USA (Remote)

• Architected and launched Funnel Boss CRM, an all-in-one lead generation, sales, and marketing automation platform built on GoHighLevel for the business coaching industry.
• Owned product roadmap, client onboarding, implementation, and technical support across a four-product portfolio (Funnel Boss, Setter Boss, Deal Hound, Rockstar Coaching Program).
• Partnered directly with the CEO on product strategy, positioning, and go-to-market execution.

Bizmoni (Next-Gen AI Super App) · Delaware, USA (Remote)

• Advised leadership on product and go-to-market strategy across Wellness, Fitness, and Medical verticals, driving a 40% revenue increase.
• Architected a GoHighLevel-based CRM and marketing automation revenue engine generating 500+ qualified leads/month at a 15% conversion rate.
• Built monthly roadmaps and KPI tracking systems, improving operational efficiency by 25%.

RiseGenie Marketing Solutions & RiseGenie Academy · Habra, India

• Founded and scaled a digital marketing and automation agency, CRM automation, funnel building, SEO, paid social, email marketing, and content strategy for 200+ SMB and entrepreneur clients across India and international markets.
• Built RiseGenie Academy, a 5-month execution-driven GoHighLevel training program; mentored students through real client scenarios, achieving a 90% placement rate.
• Recognized as India's first Certified GoHighLevel Admin, establishing RiseGenie as a trusted brand in the GoHighLevel/HighLevel ecosystem.

WebArt Technology Pvt. Ltd. · Kolkata, India

• Delivered a 12-session GoHighLevel training program to 100+ professionals across sales, marketing, operations, HR, development, and admin teams.
• Produced full training collateral - slide decks, scored assessments, quiz instruments, and leadership presentations - enhancing team performance and platform adoption.

10X Advantage LLC · San Antonio, USA

• Led marketing strategy across funnels, paid social, email, SEO, and content - increasing user retention by 25% and achieving 150% ROI on campaigns.
• Directed marketing automation using HighLevel across funnels, calendar configuration, and scheduling, reducing CAC by 20%.
• Generated 1,000+ qualified leads and secured client contracts while mentoring a technical and creative team of 8.

Triologic Enterprises · Mumbai, India

• Drove B2B lead generation and social media management across progressive marketing roles spanning EdTech and retail.
• Executed targeted email campaigns and digital marketing strategies; managed retail merchandising operations.
• Contributed to Vawsum's Best Startup Award at MGC'19.

Rupsha Fish Pvt. Ltd. · Khardah, India

• Directed client communication, business development, and monthly production-sales planning for a leading seafood exporter, increasing revenue by 25%.
• Represented the company at international trade expos in Qingdao, China, securing 15 new client partnerships.
• Built the corporate website and managed organic and paid social, B2B lead generation, and online reputation management - boosting website traffic by 40%.

Elephone Communication Tech. Co., Ltd · Shenzhen, China (Remote)

• Optimized email marketing campaigns using Mailchimp, increasing open rates by 25%.
• Executed social media marketing on Facebook and Instagram, growing audience by 15% in 6 months; moderated the Elephone Global Facebook page, increasing engagement by 30%.
• Served as editor for the Elephone India Facebook page, expanding reach to 50K followers, resolving customer inquiries with a 95% satisfaction rate.

Vawsum Schools Pvt. Ltd. · Kolkata, India

• Spearheaded digital marketing strategies as Senior Marketing Executive - a top contributor to company growth; campaigns increased brand visibility by 30% within six months.
• Promoted to Executive Assistant to the CEO, supporting leadership decision-making and strategic execution.